Shipping policy
Shipping Policy
Digital Delivery
All products purchased from The Light After are digital downloads and/or streamed audio content. No physical items will be shipped.
Once your purchase has been completed, you will receive access to your digital products via:
- An on-screen download link after checkout
- A confirmation email containing your access or download information
Please ensure your email address is entered correctly at checkout.
Delivery Time
Digital products are typically delivered immediately after purchase. In some cases, delivery emails may take a few minutes to arrive depending on your email provider.
If you do not receive your order confirmation or download email, please check your spam, junk, or promotions folder before contacting support.
Download Issues
If you experience any issues accessing or downloading your files, please contact us at hello@thelightafter.com and we will assist you as soon as possible.
File Access & Compatibility
Customers are responsible for ensuring their device is capable of playing standard audio file formats and accessing digital downloads.
The Light After is not responsible for compatibility issues relating to unsupported devices, software, or internet connectivity problems.
Personal Use Only
All digital purchases are licensed for personal use only and may not be shared, distributed, reproduced, or resold.
If you have any questions regarding your order or delivery, please contact:
hello@thelightafter.com